What is an AI chatbot?
A chatbot is a computer program that interacts with humans through conversation. It is powered by artificial intelligence and machine learning capabilities to respond to questions, perform tasks, or fulfill customer service representative obligations.
AI Chatbots platforms can talk to in order to get information, buy something online, or even find out more about the weather. Chatbots have been around for a long time, but they are making a comeback because they are useful and easy to use.
Chatbots are very popular nowadays because they’re so easy to use; you can just chat with them like you would with any other person on the internet. They’re also easy for companies (like yours!) as it’s much easier for them to create one than a website.
How Do Chatbots Work?
Chatbots are a type of artificial intelligence that strives to make human-computer interactions more conversational and natural.
A chatbot is an AI application that can communicate with humans via text or speech.
There are many different types of ai chatbots, including chatbots designed to answer simple customer service questions, chatbots designed for marketing purposes or chatbots designed for use in the medical field.
Chatbots can be used as a standalone application, but they are more commonly used as part of a business’s customer service strategy. For example, customers may interact with a company’s bot when they encounter an error on the company’s website.
16 Best AI Chatbot Platforms for Your Website (Compared)
Do you need the best ai chatbots software for your website?
Chatbots can help you save time and answer common customer questions automatically. Chatbots can be used to increase leads, improve user experience and sell more.
This article will help you choose the best AI chatbots software to enhance customer experience and increase conversions.
ChatBot makes it easy for you to create a chatbot using their own drag and drop chatbot UI builder. You don’t need any programming or technical skills.
You can even use pre-made templates to get your AI ChatBot started quickly. These templates can be used to create different scenarios such as sales, customer service, bookings, and recruitment.
ChatBot integrates with your own website and can be used along as live chat software or other popular apps that you may be used to grow your business.
ChatBot, powered by the same AI software, is a great chatbot that can be used alongwith Facebook Messenger. This allows you to target customers on Facebook, collect data and make smart Facebook advertising decisions.
You can try the service for free for 14 days (no credit card necessary) before committing to a paid plan.
ChatBot integration is a priority for many of us right now. ChatBot is an excellent tool because it allows us to seamlessly forward users directly to our live support team when needed.
Pricing: ChatBot is $50 per month. This includes one active chatbot and 1000 chats each month.
ManyChat is a Facebook messenger chatbot builder. It allows you to reach a larger audience and offers more powerful retargeting options than Facebook Messenger.
The interface is easy to use and allows you to create a conversational ai chatbot for Facebook. It lets you automatically welcome new users, direct them towards products, schedule messages and respond to keywords.
Pricing: ManyChat offers a free plan to help you get started. The free plan includes basic quick-start templates and 2 drip sequences. It also has up to 10 tags that can be used for audience segmentation. Premium plans include unlimited drip sequences and tags, split testing, buy buttons, and many other features.
Freshchat enables you to create intelligent bots for messaging apps like WhatsApp, Messenger, Apple Business Chat, and mobile, as well as for websites.
It’s an artificial intelligence algorithm that helps the customer, it detects the customers’ intent, and then frees up the agent to deal with other customers.
Freshchat’s machine learning technology can provide you with a list of customer or prospect questions that require precise or better answers.
Pricing: For enterprises to use the chatbot ai, you will need Freshchat’s “Forest” plan. It’s not cheap at $69 per month when you bill monthly.
Drift let you combine live chat with an automated service that interacts as a person would. It works with many popular email marketing and CRM services.
Drift lets you proactively engage customers who are already interested in the products and services offered by your website. It’s designed to convert conversations and create scenarios that will help you sell more.
It integrates with many third-party tools, such as Zendesk and Help Scout.
Drift is better suited for large businesses and the pricing reflects this. If you’re just getting started in making money online, we recommend you try one of the other tools on our list.
Pricing: Drift costs start at $400/month and are billed annually. This price includes 5 users. There is also a free plan that allows you to build chatbots, but it doesn’t include the 5 users.
Chatfuel is a powerful & intelligent chatbot platform for Messenger, Facebook, and Instagram. It doesn’t require any prior coding experience or knowledge to use.
Chatfuel is used by many companies, including big brands like Adidas and LEGO.
Your bot can be used to increase sales, qualify leads, and answer frequently asked questions. This allows you to save time for your customer support team.
Chatfuel has a lot of documentation to assist you in building a bot. These include advice on how to follow Facebook’s guidelines for Messenger bot use.
Pricing: Chatfuel is $15 per month with no limit on users. Chatfuel also offers a free plan with a fully-featured chatbot and up to 50 users.
MobileMonkey lets you create bots using their OmniChat(TM) technology. Bots are very useful in making sales through multiple avenues. They work in Web Chat, in SMS Text Messages, and even through Facebook Messenger.
This allows you to save time and money by creating multiple bots with different tools. One bot can be created and used across multiple platforms.
Your customer service team can quickly respond to your messages. MobileMonkey offers both desktop and mobile apps. This allows you to monitor and respond to messages across multiple channels from one single mailbox.
It can also integrate with third-party software you might already use, such as CRM software or email marketing service, webinar provider, etc.
Pricing: MobileMonkey is available at a cost of $14.25/month. Annual billing is charged for unlimited leads. You can also get a free version that allows unlimited leads but has fewer features.
Tars is a tool that lets you create super conversational landing pages on your website.
You can easily qualify leads. Tars are specially optimized for mobile users and provide a natural chatbot conversation.
Tars make it easy to create a chatbot. You have two options: either create a conversation workflow completely from scratch or use a prebuilt template.
Pricing: Tars cost $83.25/month and are billed annually. You can get a 14-day free trial, but there is no cost.
Tidio is a live chat platform powered by chatbots. You can communicate with your clients using a chatbot on the web or mobile, Facebook Messenger chatbot, and many other chatbots.
The app comes with a simple dashboard and a mobile application to answer any user inquiries from any location. Automation can be used to answer customer queries and create funnels that convert.
Chatbot templates are available or you can create your own chatbot scenarios using keywords and customer behavior. It’s easy to integrate it with your eCommerce platform, email advertising, and help desk software.
Pricing: Start at $18 per month You can also get a free plan, but this does not include chatbots.
Zendesk Chat is part of Zendesk, a popular customer support platform for businesses. You can chat live with customers and handle support tickets.
The live chat does not replace the normal email support. It’s there to complement it, and provide an additional layer of support. Why Zendesk Chat? Zendesk Chat is the perfect tool for a startup which has a low budget.
Automated messages can be used within Zendesk Chat. For example, triggering messages can be triggered based on customer activity. Optimize your messages by testing which ones get the most engagement.
If you need more advanced chatbot features, you can integrate them with other chatbot software.
Pricing: Zendesk Chat is $14 per agent per month when billed annually. No credit card information is required for a 14-day free trial. You can also get a free Lite edition, which allows you to have one agent and one chat at a given time.
A simple chatbot called Quriobot has a free plan that makes it a good option for small companies on a tight budget.
It is similar to other chatbot software. The interface is simple and drag-and-drop. You can create conversations from scratch, or choose one of the templates. You can also create multiple bots at the same time.
Quriobot can be adjusted to match your website’s colors. You can also add custom CSS to the interface if needed.
Quriobot can be integrated with LiveAgent help desk software, providing a complete solution including a support desk and live chat.
Pricing: Quriobot offers a generous free plan which allows you to chat up to 500 times per month with unlimited bots or organization members. You can add more chats to your monthly plan or remove Quriobot branding for as low as EUR9/month. Quriobot pricing is in Euros.
Intercom is a conversational tool that can be used as a chatbot or for live chat with an agent. It can be used to automate marketing efforts and to engage users.
Intercom’s entire approach is conversational. This helps you to build relationships. As your business grows, it’s easy for Intercom to scale.
Intercom allows you to personalize the chatbot’s interactions. You can target customers by filtering them based on what they do or don’t do, and you can also group them based upon their behavior and attributes.
Intercom is an integration solution that works with many different types of software. It integrates with Google Analytics, CRM packages and many other applications.
Pricing: Intercom’s Start package starts at $39 per month. However, to use chatbot features, you must have at least the $99/month Growth plan. Either plan can be tried for 14 days without charge (credit card information required).
SnapEngage is designed to help you with both sales and support. It can be used on your WordPress website. It integrates with Facebook Messenger and other popular software.
It includes ready-to-use bots such as the Info Capture and Answer Bot. The API allows you to create custom bots.
SnapEngage has SnapHealth Engage for healthcare sites. It provides secure, HIPAA-compliant chatbots, live chat, and SMS messaging.
Pricing: SnapEngage is $16 per user per month (minimum 3 users), and is billed annually. Their HealthEngage option is $26 per user per monthly, with a minimum of 3 users.
LivePerson offers live chat software, as you might expect from their name. It can also be used to create chatbot-based conversation flows.
Your chatbots can do a lot of things for your business. They can connect interested buyers to you immediately, they can intelligently send an offer based on what the buyer wants, and they can even set up an appointment or meeting for you.
Customers can check their order status and find out the balance of their account. They also have access to answers to billing and payment questions.
LivePerson is compatible with WordPress sites. It can also be integrated on Facebook, Twitter, and other social media.
Pricing: LivePerson does not offer a standard price list. You will need to contact LivePerson for a quote.
Ada is a chatbot that can tailor its recommendations based upon the customer’s information, intent, and interests. It’s easy to use. That means even your non-technical support staff can use it. There’s no coding required.
Ada can be integrated with your live chat to allow customers to seamlessly switch between the chatbot and a live agent. It can also be integrated with your team calendar for booking appointments and scheduling.
Pricing: Ada does not provide pricing information upfront. To find out the cost of Ada, contact the sales team or request a demo.
To find out the price of this Ada, contact their sales team or request a demo.